Privacy Policy

PRIVACY STATEMENT

At Monkeyhut VFX we value privacy more than most and go the extra mile to ensure information submitted to us is protected. Unlike the majority of post-production companies, Monkeyhut VFX provides an encrypted SSL connection (denoted by the padlock on the address bar) when using our contact page. This ensures the information you submit to us gets to us and cannot be intercepted and read or altered by hackers or third parties on its way from your computer to our server.

If you visit this website our facilities, or our Internet hosting service providers facilities, will record your server address, domain name, the date and time of your visit, the type and version of browser and operating system that you use, how much time you spend browsing our site, the pages viewed and the information downloaded.

This information is used for statistical and website development purposes only. By updating and improving our website we hope to serve our clients more effectively.

We do not intend to share any information about you with any one else without your knowledge and written consent.

Should you decide to subscribe to our ‘Monkeyhut News’ e-mail newsletter we will request that you supply us with the following personal information:

Name
E-mail address

The information may be used to send an e-mail to you when content relevant to your areas of interest is added to the site or to inform you of any forthcoming Monkeyhut event or product that might be of interest to you.

We will not spam you and make an effort to limit the frequency of e-mails sent to our subscribers. If at any time you wish to un-subscribe from our newsletter, you are free to do so.

It is our policy not to pass on any personal information that you may have provided to us unless we have your approval. An exception to this is where Monkeyhut may be required by law to disclose certain information.

We may preserve the contents of any e-mail message that you send us if we believe that we have a legal requirement to do so.

E-mails sent to or from Monkeyhut are routinely monitored for quality control, systems administration and legal compliance purposes.

We will, on request, provide you with access to any information that we have collected about you through this website. To gain access to this information you should contact Monkeyhut via our e-mail form on the website. If the information we hold about you is inaccurate we will be happy to review and correct the relevant information.

Information Provided

Every effort has been made to ensure the accuracy and currency of information provided on this site. However Monkeyhut cannot accept any responsibility for errors or omissions.

To the extent permitted by law, Monkeyhut is not liable for loss, damage or liability arising from errors, omissions, inaccuracies or any misleading or out of date information whether contained on this site or any link attached to this site.

Intellectual Property Rights

This site contains material in which the copyright is owned by Monkeyhut. This material including wording, depictions and logos may be downloaded for personal use only and may not be used for any other purpose or further reprinted without prior written permission from Monkeyhut.

Privacy

This notice applies to all information collected from or submitted to Monkeyhut.

Our Web Site contains links to other Web Sites operated by third parties and information collected by third parties. Monkeyhut is not responsible for the privacy practices or policies of such third party Web Sites or data collection.

The Information We Collect

Our Web Site is not set up to automatically collect personally identifiable information from each visitor to our Web Site. It does recognise the home server of visitors, but not e-mail addresses. For example, we can tell which Internet Service Provider our visitors use, but not the names, addresses or other information about our visitors that would allow us to identify the particular visitors to our Web Site. This information is collected by our analytics software and is used only for internal purposes by our web development staff to determine how to best improve our clients’ experience on our website.

Our Web Site does track certain information about the visits to our Web Site. For example, we compile statistics that show the numbers and frequency of visitors to our Web Site and its individual pages. These aggregated statistics are used internally to improve our Web Site and for marketing purposes generally. Those aggregated statistics may also be provided to advertisers and other third parties, but again, the statistics contain no personal information and cannot be used to gather such information.

When you undertake a survey at monkeyhut.com.au, we ask you to provide information that will enable us to verify whether you are entitled to access and use certain information, materials and services available from our Web Site, or to enable us to enhance your site visit, to assist you with customer service or technical support issues, or to follow up with you after your visit, or to otherwise support your customer relationship with bose.com.au. It is completely optional for you to participate. However, failure to participate may mean that you cannot access and use certain information, materials and services.

For example, we request information from you when you:

Subscribe to a newsletter or desire to be added to our mailing lists
Provide feedback in an online survey.

In each of the instances above, we typically ask for your name, e-mail address, phone number, address, as well as other similar personal information that is needed to register or subscribe you to services or offers. On occasion, we may ask for additional information to enable us to provide you with access to and use of certain information, materials and services. In the case of newsletters or mailing lists, you will be able to “unsubscribe” to these mailings at any time. We may also install information on your computer in the form of a “Cookie”.

How We Use Information

monkeyhut.com.au only uses your personal information for specific purposes.
The personal information you provide to us when using our Web Site, such as your name or e-mail address will be kept confidential and used to support your relationship with Monkeyhut, and to notify you of special offers, updated information and new work and services from Monkeyhut. Agents or contractors of monkeyhut.com.au who are given access to your personal information will be required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for monkeyhut.com.au.

monkeyhut.com.au may enhance or merge your information collected at its Web Site with data from third parties for purposes of marketing to you.

Circumstances may arise where we are required to disclose your personal information to third parties for purposes other than to support your client relationship with monkeyhut.com.au, such as in connection with a corporate divestiture or dissolution where we sell all or a portion of our business or assets (including our associated customer lists containing your personal information), or if disclosure is required by law or is pertinent to judicial or governmental investigations or proceedings.

You can opt out of receiving further marketing from monkeyhut.com.au at any time. We will send you information about our work and services we feel may be of interest to you. Only monkeyhut.com.au (or agents or contractors working on behalf of monkeyhut.com.au and under confidentiality agreements) will send you these direct mailings. If you do not want to receive such mailings, simply tell us when you give us your personal information. Or, at any time you can easily opt out of receiving further marketing from monkeyhut.com.au by contacting us.

Our Commitment to Data Security

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we attempt to put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. However, we cannot guarantee that the information that you submit on this web site will be unable to be obtained by an unauthorised party.

How to Contact Us

If you would like to contact us for any reason regarding our privacy practices, please e-mail us via our contact form.